Privacy Policy
14th
November 2006
This
is a website owned by AdventNet, Inc.
Our postal address is
5200 Franklin Dr, Suite 115
Pleasanton, California (CA)
94588
We
can be reached via e-mail at support@site24x7.com
or you can reach Site24x7 Customer Support Services by telephone at
888 900 9646.
General
At
AdventNet we respect your need for online privacy and protect any
information that you may share with us, in an appropriate manner. Our
practice as regards use of your information is as set forth below. As
a condition to use of our Site24x7 service, you consent to the terms
of the Site24x7 Privacy Policy as it may be updated from time to
time.
Children’s
Online Privacy Protection
In
compliance with the Children's Online Privacy Protection Act of 1998,
AdventNet does not collect Personal Information from users who are
under 13 years of age. Since it is necessary to provide Personal
Information for creating a Site24x7 Account, we do not provide the
service to persons below 13 years of age.
Demo
Login
Since
we understand that you may wish not to disclose your Personal
Information for trying out the service, we provide you the option of
Demo Login of the service. The contents created by you using the Demo
Login will be accessible to all persons using the Demo Login. Hence
we specifically request you not to store your personal and sensitive
information and data while using the Demo Login.
Information
Recorded and Use:
During the Registration
Process for creating a Site24x7 Account, we request for your name and
email address. You will also be asked to choose a unique username and
a password, which will be used solely for the purpose of providing
access to your Site24x7 Account. Upon registration you will have the
option of choosing a security question and an answer to the security
question, which if given, will be used solely for the purpose of
resetting your password. Your name and email address will be used to
inform you regarding new services, releases, upcoming events and
changes in this privacy policy
Your Account Usage
Details such as time, frequency, duration and pattern of use,
features used and the amount of storage used will be recorded by us
in order to enhance your experience of the service and to help us
provide you the best possible service.
We store and maintain
the data stored in your Account at our facilities in the United
States or any other country. Use of Site24x7 Service signifies your
consent to such transfer of your data outside of your country. In
order to prevent loss of data due to errors or system failures, we
also keep backup copies of data including the contents of your
Account. Hence your files and data may remain on our servers even
after deletion or termination of your Account. We assure you that the
contents of your Account will not be disclosed to anyone and will not
be accessible to employees of AdventNet. Neither do we process the
contents of your Account for serving targeted advertisements
We use the Internet
Protocol address, browser type, browser language, referring URL,
files accessed, errors generated, time zone, operating system and
other visitor details collected in our log files to analyze the
trends, administer the websites, track visitor's movements and to
improve our websit
Cookies
We
use temporary and permanent cookies to enhance your experience of the
service. Temporary cookies will be removed from your computer each
time you close your browser. By selecting ‘keep me signed-in’
option in Site24x7 service, a permanent cookie will be stored in your
computer and you will not be required to sign-in by providing
complete login information each time you return to our website. If
you have turned cookies off, you may not be able to use registered
areas of the websites.
Links
from our website
Some
pages of our websites contain external links. You are advised to
verify the privacy practices of such other websites. We are not
responsible for the manner of use or misuse of information made
available by you at such other websites. We encourage you not to
provide Personal Information, without assuring yourselves of the
privacy policy of other websites.
With
whom we share Information
We
will obtain your prior specific consent before we share or disclose
your personally identifiable information to any person outside
AdventNet. We may share generic aggregated demographic information
not linked to any Personal Information regarding visitors and users
with our business partners and advertisers. Please be aware that as
an Internet Service Provider, laws in various jurisdictions in which
we operate may obligate us to disclose user information and the
contents of the Accounts to the local law enforcement authorities
under specifically defined circumstances.
How
secure is your Information
We
adopt appropriate data collection, storage and processing practices
and security measures, as well as physical security measures to
protect against unauthorized access, alteration, disclosure or
destruction of your Personal Information, username, password,
transaction information and data stored in your Account. Access to
your name and email address is restricted to our employees who need
to know such information in connection with the service and are bound
by confidentiality obligations.
Your
Choice in Information Use
You
will be required to register for the service by providing Personal
Information. If you choose not to provide your Personal Information,
we will be unable to provide you the service. We do provide you with
the option of not choosing a secret question and the answer to it;
however, we may not be able to reset your password for you. We also
provide you with the option of opting out from receiving mails from
us; however, you will not be able to receive email notifications of
new services, releases, upcoming events and changes to the Site24x7
Privacy Policy. In such cases we will offer you an effective way to
opt out of the use of your Personal Information for those other
purposes
Accessing,
Updating and Removing Personal Information
We
provide users with access to their personally identifiable
information. Users may correct, update or remove any such personally
identifiable information either through their Site24x7 Account or by
contacting Site24x7 Customer Support Services. Such changes may take
up to 48 hours to take effect.
Enforcement
of Privacy Policy
We
make every effort including periodic reviews to ensure that Personal
Information provided by you is used in conformity with this privacy
policy. If you have any concerns regarding our adherence to this
policy or the manner in which Personal Information is used for the
purpose of providing the service, kindly contact Site24x7 Customer
Support Services at support@site24x7.com.
We will contact you to address your concerns and we will also
co-operate with regulatory authorities in this regard if needed.
Notification
of Changes
Any
changes to the Site24x7 Privacy Policy will be posted on our websites
in order to keep you informed of any changes in nature of information
collected, manner of collection, use and sharing of information. If
at any point we decide to use personally identifiable information in
a manner different from that stated at the time it was collected, we
will notify you by email and provide you with the ability to opt out
of these new uses unless you have opted out from receiving email
notifications from us. You will not receive email notification of
minor changes to the Site24x7 Privacy Policy. If you are concerned
about how your information is used, you should check back at
http://www.site24x7.com/website/privacypolicy.jsp
periodically.
END
OF PRIVACY POLICY
If
you have any questions or concerns regarding this privacy policy,
please contact us at legal@adventnet.com
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