Why choose Site24x7?
Unified visibility for multi-cloud environments
Monitor multi-cloud environments and their numerous services from one console. Get intuitive dashboards including the guidance report that generates best practice recommendations for cost, security, and resource optimization.
In-depth frontend and backend infrastructure monitoring
Site24x7 offers comprehensive monitoring of your website and application performance. Its unified console enables you to monitor all your servers, network, virtualization, and cloud-native platforms.
Centralized log management for quick troubleshooting
Site24x7 supports over 100 applications, systems, and cloud logs. Reduce your resolution time and make informed decisions with our enterprise-ready and scalable log management system.
Integration with third-party tools
Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through the tools your organization already uses. New tools are added frequently based on customer requests.
End-to-end observability
Our comprehensive observability solution caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. Level up your infrastructure operations with a user-friendly UI and be ready to monitor ASAP!
One-stop shop for your IT monitoring needs
Site24x7 is part of ManageEngine's IT management suite, which serves as a one-stop shop for all your ITSM, UEM, and SIEM needs. As a division of Zoho Corporation, ManageEngine benefits from a strong R&D culture and customer-first approach.
Site24x7 vs HEAL Software
| Services Offered | Site24x7 | HEAL Software |
|---|---|---|
| Infrastructure Monitoring | ||
| OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD |  |
|
| Dell iDRAC, HP iLO, and HP UX Monitoring | |
|
| Microsoft Applications Monitoring | |
|
| Database Monitoring | |
|
| Log Management | |
 |
| Network Monitoring | |
Only availability and utilization |
| Network Traffic (NetFlow) Monitoring | |
|
| Network Configuration Management | |
|
| Kubernetes Monitoring | |
|
| Docker Monitoring | |
|
| VMWare Monitoring | |
|
| Integration (Plugins) | |
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| Custom Plugins | |
|
| Multi-Cloud Monitoring | ||
| AWS monitoring | |
|
| Azure Monitoring | |
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| GCP Monitoring | |
|
| Guidance Reports for Cloud Platforms | |
|
| Cloud Cost Management | |
|
| Digital Experience Monitoring | ||
| Application Performance Monitoring | |
|
| Website Performance Monitoring | |
|
| Synthetic Transaction Monitoring | |
|
| Brand Reputation Monitoring | |
|
| Real User Monitoring | |
|
| Platform Features | ||
| Support for Monitor Grouping and Management | |
|
| Free Tools | |
|
| Resource Organisation using Tags | |
(Termed as label) |
| Threshold based Alerting | |
|
| Out-of-the-box reports | |
|
| Email Reports | |
|
| SLA Management & Reporting | |
|
| IT Automation | |
|
| Multi-User Login | |
 (Not enough data to confirm) |
| Customizable Dashboards | |
|
| Support for MSPs | |
|
| AIOps Capabilities | ||
| Anomaly Detection | |
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| Auto remediation | |
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| Dynamic Thresholds for Anomaly Detection | |
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| Outlier Detection in Capacity Planning | |
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| Alert Correlation | |
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| Solution Recommendation | |
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| Relevance Score | |
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| Capacity Forecasting | |
|
| NLP-based ChatOps | |
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| Alerts | ||
| SMS, Email, Voice Call, and Mobile App Notifications | |
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| Alarm Management | |
|
| Third-party Integrations | ||
| Microsoft Teams, ServiceNow, PagerDuty | |
|
| Slack, Webhooks, Jira, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk, Cliq, Freshservice, ManageEngine Service DeskPlus, and AlarmsOne | |
|
| Secure Login Features | ||
| SSO Capability | |
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| Biometrics Authentication | |
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| Two-factor Authentication | |
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| Okta login Support | |
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| Active Directory Integration | |
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| Support Options | ||
| Phone | |
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| Chat | |
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| Community | |
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| Help Documentation | |
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| Pricing | ||
| Pricing Starts from | USD $42/mo (paid annually) |
No transparent pricing |
| Free trial | |
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| Free training | |
|
