We contracted Site24x7 for on-site training session to learn how to use the tool to properly monitor and manage our various IT systems. This turned out to be an invaluable experience. Now we have gone from utilizing about 25% functionality of the tool to 90% functionality. Site24x7 has been a fantastic addition to our toolbox and the training we received was second to none. We’re glad we signed up.

-Eric Rosenberg Director of Business Intelligence and Finance BHM Healthcare Solutions

Site24x7 Training

Do you want to be a Site24x7 expert? Have you always wanted to learn the tips and tricks that'll help utilize your account to it’s full potential? Well, here's your chance. We're introducing personalized training sessions that'll give an opportunity to interact with our solution experts, and gain insights into interesting best practices in using your Site24x7 console. During these sessions, our product experts will walk you through various real-time scenarios, providing practical hands-on experience. Additionally, we have different type of sessions designed to suit your personalized needs — Free Online, Paid Online and Onsite training sessions that you get to choose from.

Choose training type

The free online training on Site24x7 is split into five different topics, covered in successive Tuesdays and Thursdays. The training is scheduled for 6 am to 8 am GMT for Tuesday and Thursday of each week, Nov. 19th to Dec. 10th.

Agenda

Nov 19: Introduction and deep dive into website monitoring

Session 1

Getting to know Site24x7

Site24x7 web console UI
Common terminologies

Account setup

Understanding users, user roles, and alert settings
Adding your first user

Session 2

Introduction to website monitoring

Setting up your first website monitor
Monitor-level configurations
- Content checks
- HTTP/connection configurations
Common configurations
- Notification profile and threshold profile
- User alert group

Session 3

Introduction to synthetic monitoring

Web transaction monitor
- Record transaction steps using the Chrome-based extension
- Upload existing Selenium scripts
Webpage Speed monitor
- Understanding waterfall charts and metrics

Introduction to API monitoring

Setting up a REST API transaction monitor
Monitor-level configurations
- Adding API steps
- Importing HAR or Swagger 2.0 definitions
Common configurations
- Setting up OAuth providers and Web Tokens
Overview of other supported internet protocol monitors like DNS, Ping, Port, FTP, SMTP, etc.

Session 4:

Introduction to website security related monitors

Website defacement
SSL certificate and domain expiry monitor
Brand reputation and real-time blocklist monitor

Nov 21: Infrastructure monitoring and plugins

Session 1

Agent-based infrastructure monitoring

OS/platform support
Monitoring Microsoft applications
Process/services monitoring
Resource check profiles
Overview of bulk deployment methods

IT Automation

Supported actions and creating automation templates

Session 2

Plugins

Out-of-the-box application service support
Plugin template configuration
Create custom Linux/Windows plugins

Session 3

Introduction to cloud monitoring

Public cloud platform/cloud service support
Configurations related to discovery and metrics
Overview of Site24x7 CloudSpend

Dec 3: Network and virtualization monitoring and log management

Session 1

Overview of On-premise Poller
Installation
High-availability On-premise Poller

Session 2

Introduction to network monitoring
Adding network devices
Device-templates
Topology maps/Layer-2 maps
SNMP traps
Custom SNMP monitoring

Session 3

Deepdive into NetFlow monitoring
Exporting supported flows like JFlow, sFlow to Site24x7

Session 4

Overview of VMware, Nutanix, and VMware Horizon monitoring capabilitiess

Session 5

Introduction to log management
Supported Log types
Creating a log profile and custom log type
Setting up alerts on log events

Dec 5: Application performance monitoring

Session 1

Introduction to APM Insight
Language and environment support
Features: Traces, exceptions, database metrics, service maps, and more
Distributed tracing
Setting up key transactions
Agent configuration profile

Session 2

Custom instrumentation

Session 3

Introduction to real user monitoring (RUM)
RUM script deployment
Understanding RUM metrics

Dec 10 : Reports, dashboards, advanced configurations, alerting, and more

Session 1

Reports and dashboard

Custom reports and dashboards
SLA and other off the shelf reports
Schedule reports
Report settings (SLA setting, business hours)
Zoho Analytics integration

Session 2

Monitor actions

Import and export monitors
Bulk actions

Session 3

Advanced configurations

Tags
Global parameters
Email template
Configuration rules

Alerting

Attribute alert groups
Third-party integrations

Session 4

Incident management

Introduction to Alarms tab

Incident communication

Introduction to StatusIQ

Monitor management

Monitor groups and subgroups

Operations

Maintenance windows
Audit and alert logs
Log report

For more information contact: training@site24x7.com

The entire training track is designed to help our customers get the most out of the Site24x7 experience.

Mode: Live and instructor driven

Type: Paid

No of Sessions/Duration: Completely customizable. Not limited to the topics shown below.

Site24x7 General

Key concepts and terminologies
Personal/Account settings
Subscriptions

Reports and dashboards

Custom Dashboards
Custom Reports and Advanced Analytics
Report Settings (Schedule Reports, SLA Settings, and Business Hours)

Site24x7 Admin Track 1

Inventory (Add monitors, Monitor Groups, and Import/Export Monitors)
Alerts and User Management (Users, Alerts, and User Alert Group)
Configuration Profiles (Location Profile, Threshold and Availability, Notification Profile, and Email Template)
Third-party Integrations
Share (Operations Dashboard and Public Reports)

Site24x7 Admin Track 2

Inventory (Bulk Actions and Configurations Rules)
Alerts and User Management (Attribute Alert Group)
Configuration Profiles (Web Tokens, OAuth Providers, Global Parameters, Credential Profile, and Metric Profile)
Anomaly Settings
IT Automation

Web Monitoring

Website monitoring and available configurations
Synthetic monitoring (Record transactions/upload selenium scripts)
REST API transaction monitoring (Adding API steps/importing API definitions)
Monitor internet protocol-based services like DNS, FTP, WebSocket, SMTP, and more
Website security-related monitors (Defacement, SSL-certificate expiry, Blocklist check, and more.)

Server Monitoring and Logging

Server agents (Supported platforms and deployment methodologies)
Supported Plugins
Writing custom plugins for Linux and Windows
Configurations (Resource Check Profile and Plugin Template Configuration)
Log monitoring (Log Profile, Log Types, Saved Searches, and other settings)

Network and NetFlow monitoring

On-Premise Poller installation and network discovery
Device Templates and SNMP Trap Processing
Supported network flows
Configuring commands to export flows to Site24x7

Site24x7 APM and Real User Monitoring

APM language agents
Distributed Tracing, Custom Instrumentation, Thread profiling, and more
Configuration (Agent Configuration, Key Transaction Configuration, Milestone Marker, grouping similar transactions, and more.)
RUM overview
RUM metrics and snapshots

Get in touch with our training team to learn more and register.

Certification Program

Become a certified Site24x7 user by taking part in our certification program. You can choose to be a Site24x7 Professional or a Product Expert certified user, and have your experience and skills speak for themselves.

Site24x7 Professional

Will gain expertise in basic product knowledge and capability to understand complete functionality of all the modules.

Site24x7 Product Expert

Advanced product knowledge that includes troubleshooting techniques, and certified to offer Site24x7 training and implementation for end users.

Download study material

Email us at certifications@site24x7.com for more information.