Site24x7 vs. LogicMonitor

Find out why Site24x7 is a better alternative to LogicMonitor

Both Site24x7 and LogicMonitor are SaaS-based solutions. However, Site24x7 is an all-in-one monitoring solution with more than just infrastructure monitoring capabilities. Site24x7 extends its state-of-the-art website monitoring capabilities with detailed insights for front-end monitoring, end-user experience monitoring, and digital experience monitoring.

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Awards and recognitions

Database Monitoring

Database Monitoring

Log Management

Log Management

Observability Solution

Observability Solution

IT Alerting

IT Alerting

AIOps

AIOps

Site24x7 vs. LogicMonitor

Services Offered Site24x7 LogicMonitor
Server, Database, and Storage Monitoring
OS Support: Windows, Linux, Solaris, AIX, and FreeBSD greycheckmark circled greycheckmark circled
OS Support: Mac OS greycheckmark circled greyclose circled
Out-of-the-box Monitoring greycheckmark circled
80+ metrics monitored
greycheckmark circled
Microsoft Applications Monitoring greycheckmark circled greycheckmark circled
Database Monitoring greycheckmark circled greycheckmark circled
Microsoft SharePoint greycheckmark circled greyclose circled
Cron Monitoring greycheckmark circled greycheckmark circled
Hadoop Monitoring greycheckmark circled greycheckmark circled
Metrics Monitoring (Prometheus and StatsD) greycheckmark circled greyclose circled
SMART Disk Monitoring greycheckmark circled greycheckmark circled
100+ apps Integration (Plugins) greycheckmark circled greycheckmark circled
Custom Plugins greycheckmark circled greyclose circled
IoT device monitoring greyclose circled greycheckmark circled
Network Monitoring
Network Discovery via SNMP, ICMP, and CIDR greycheckmark circled greycheckmark circled
SNMP v1-3 Support greycheckmark circled greycheckmark circled
Automatic Layer 2/ Layer 3 Network Maps greycheckmark circled greyclose circled
Support for Devices like Routers, Switches, Firewalls, and Printers greycheckmark circled greycheckmark circled
Device Templates greycheckmark circled greyclose circled
MIB Browser within the Client greycheckmark circled greyclose circled
SNMP Traps for Instant Alerts greycheckmark circled greycheckmark circled
Interfaces Monitoring for Traffic and Errors Discards greycheckmark circled greyclose circled
Infrastructure Details greycheckmark circled greycheckmark circled
Network Traffic Monitoring (NetFlow Monitoring) greycheckmark circled greycheckmark circled
Bandwidth Monitoring greycheckmark circled greycheckmark circled
Network Configuration Management greycheckmark circled greycheckmark circled
Cisco WLC Monitoring greycheckmark circled greycheckmark circled
(Out-of-the-box)
Cisco IPSLA Monitoring greycheckmark circled greycheckmark circled
SDN and SD-WAN Monitoring greycheckmark circled greycheckmark circled
IP Address Management (IPAM) greycheckmark circled greycheckmark circled
(Using LogicMonitor’s Infoblox package)
Third-Party Integration for Workflow greycheckmark circled greycheckmark circled
Virtualization Monitoring
VMware Monitoring greycheckmark circled greycheckmark circled
Nutanix Monitoring greycheckmark circled greycheckmark circled
Hyper-V Monitoring greycheckmark circled greycheckmark circled
Container Monitoring
Docker Monitoring greycheckmark circled greycheckmark circled
RedHat OpenShift Monitoring greycheckmark circled greycheckmark circled
Kubernetes Monitoring greycheckmark circled greycheckmark circled
Multi-cloud Monitoring
AWS monitoring greycheckmark circled
In-depth analysis with exclusive features like guidance report and forecasting
greycheckmark circled
Availability and performance monitoring only
Azure Monitoring greycheckmark circled
In-depth analysis with exclusive features like guidance report and forecasting
greycheckmark circled
Availability and performance monitoring only
GCP Monitoring greycheckmark circled
In-depth analysis with exclusive features like guidance report and forecasting
greycheckmark circled
Availability and performance monitoring only
OCI Monitoring greycheckmark circled greyclose circled
Guidance Reports for Cloud Platforms greycheckmark circled greyclose circled
Cloud Cost Management greycheckmark circled
(Using ManageEngine CloudSpend)
greyclose circled
Log Monitoring
Collect Logs data from multiple servers greycheckmark circled greycheckmark circled
Consolidate logs across servers greycheckmark circled greycheckmark circled
Indexing for faster search greycheckmark circled greycheckmark circled
Event Logs and SysLogs Monitoring greycheckmark circled greycheckmark circled
Out of box support for common application - MySQL, Kafka, Apache, Tomcat, NGINX, Logstash, and other cloud logs greycheckmark circled greycheckmark circled
Query-based Searching greycheckmark circled greyclose circled
Saved Searches greycheckmark circled greyclose circled
Pre-defined Dashboards greycheckmark circled greyclose circled
Cluster Messages based on Pattern Similarity greycheckmark circled greyclose circled
Log Anomaly Detection greyclose circled greycheckmark circled
Search-based Alerts greycheckmark circled greycheckmark circled
Internet Services and End User Experience Monitoring
Website Monitoring greycheckmark circled
Out-of-the-box monitoring
greycheckmark circled
Only basic ping and web check
Synthetic Monitoring greycheckmark circled greycheckmark circled
Other front-end Monitoring Capabilities greycheckmark circled greyclose circled
Monitoring from 130+ Global Locations greycheckmark circled greyclose circled
REST API Monitoring greycheckmark circled greycheckmark circled
Real User Monitoring greycheckmark circled greyclose circled
Security Monitoring greycheckmark circled greyclose circled
Application Performance Monitoring
Java, .Net, PHP, Ruby, and Node.js greycheckmark circled greycheckmark circled
Service Maps greycheckmark circled greycheckmark circled
Critical Application Perfomance Monitoring Features greycheckmark circled greyclose circled
Mobile Monitoring for Flutter App greycheckmark circled greyclose circled
Thread Dump Analysis greycheckmark circled greyclose circled
Distributed Tracing greycheckmark circled greycheckmark circled
Remote Monitoring
Internal network greycheckmark circled greyclose circled
VPN Monitoring greycheckmark circled greycheckmark circled
VoIP Monitoring greycheckmark circled greycheckmark circled
VDI Monitoring greycheckmark circled greycheckmark circled
Microsoft Office 365 Monitoring greycheckmark circled greycheckmark circled
VoIP Monitoring greycheckmark circled greycheckmark circled
Platform Features
Support for Monitor Grouping and Management greycheckmark circled greycheckmark circled
Free Tools greycheckmark circled greyclose circled
Status Pages to show Service Status to Customers greycheckmark circled greyclose circled
Threshold-based Alerting greycheckmark circled greycheckmark circled
SLA Management and Reporting greycheckmark circled greycheckmark circled
IT Automation greycheckmark circled greycheckmark circled
Multi-user Login greycheckmark circled greycheckmark circled
Customizable Dashboards greycheckmark circled greycheckmark circled
MSP Monitoring
Multi-tenancy greycheckmark circled greycheckmark circled
White Labeling greycheckmark circled greyclose circled
Single Invoice greycheckmark circled greycheckmark circled
Data Isolation between Customers greycheckmark circled greyclose circled
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership greycheckmark circled greyclose circled
AI-powered Monitoring
Anomaly Detection greycheckmark circled
Available in all paid packs
greycheckmark circled
Available only in the Enterprise plan
Forecasting greycheckmark circled greycheckmark circled
Dynamic Thresholds for Anomaly Detection greycheckmark circled greycheckmark circled
Alerts
SMS, E-mail, Voice Call and Mobile App Notifications greycheckmark circled greycheckmark circled
Alarm Management greycheckmark circled greycheckmark circled
Mobile App
Android and iOS Apps greycheckmark circled
Out-of-the-box
greycheckmark circled
Only for alerts and dashboards
Third Party Integrations
Slack, PagerDuty, ServiceNow, and ConnectWise Manage greycheckmark circled greycheckmark circled
Jira, Zapier, Microsoft Teams, OpsGenie, and Moogsoft greycheckmark circled greyclose circled
Autotask greycheckmark circled
Via custom webhook
greycheckmark circled
Out-of-the-box
ManageEngine ServiceDesk Plus greycheckmark circled greyclose circled
Secure Login Features
SSO Capability greycheckmark circled greycheckmark circled
Biometrics Authentication greycheckmark circled greyclose circled
Two-factor Authentication greycheckmark circled greycheckmark circled
Okta login support greycheckmark circled greycheckmark circled
Active Directory integration greycheckmark circled greyclose circled
Support Options
Phone greycheckmark circled greycheckmark circled
Available from Premier plan only
Chat greycheckmark circled greycheckmark circled
E-mail greycheckmark circled greycheckmark circled
Pricing
Starts from Transparent pricing
USD $42/mo (paid annually)
Generate a quote
Free Trial greycheckmark circled greycheckmark circled
This comparison was updated on March, 31, 2025. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

This is what some of our customers have to say:

Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements.

Chandresh Dedhia

Head – Information Technology, Ascent Wellness And Pharma Solutions Pvt Ltd

Site24x7 AppLogs is so critical for us, and we have so many different things that we need to draw that data into a single pane of glass for. Support from Site24x7 has been impeccable. I know when I submit something, I’ll receive a response. In one instance, I suggested a capability that would help us, spoke with the Site24x7 support team, they agreed, and it became a mainstream feature for all Site24x7 users two weeks later.

Jamie MacFarland

Director of System Administration/Security, Tire Profiles LLC

We use Site24x7 to alert us to slow servers as well as outages of the server. We are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need. Site24x7 gives us great insight.

Rick Pearson

Director at The Ripe Group

Site24x7 gives us deep visibility into critical performance parameters of our resources and helps us stay on top of issues. The all-in-one dashboard gives us one console visibility without the need of shifting to multiple monitoring devices to get complete insights. Ease of use and affordable pricing are factors that impressed me about Site24x7.

Oleksii Holovko

CISO, Revenue Grid

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