| APM |
| Java |
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| .NET |
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| .NET Core monitoring |
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| Ruby On Rails |
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| PHP Monitoring for Windows |
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| PHP Monitoring for Linux |
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| Node.js |
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| Python |
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| Go |
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| Real-Time Instrumentation |
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| Service Maps |
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| Integration with incident response tools |
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| Anomaly Detection |
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| APM+RUM Integration |
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| Automated Milestone Markers |
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| Support for apps hosted in cloud environments |
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| Thread Profiling |
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| Integration with DevOps tools (Chef, Puppet, Github) |
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| Distributed Tracing |
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| Key Transactions |
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| Thread dump analysis |
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| Mobile Application Performance Monitoring |
| Android Apps |
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| iOS Apps |
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| React Native Apps |
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| Flutter Apps |
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| Crash Analytics |
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| Monitor by Geographic Regions |
(Real-time monitoring for all devices and geographies) |
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| Segment Performance by Device and Carrier |
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| Infrastructure Monitoring |
| Server Monitoring (Agent and Agentless) |
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| Linux |
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| Windows |
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| macOS Monitoring |
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| Microsoft Applications Monitoring |
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| NFS Check |
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| File and Directory Monitoring |
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| Database Monitoring |
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| Docker Monitoring |
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| Kubernetes Monitoring |
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| Hadoop Monitoring |
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| Cron Monitoring |
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| Heartbeat Monitoring |
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| Solaris Monitoring |
(10 and above) |
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| IBM AIX Monitoring |
(9 and above) |
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| Prometheus Monitoring |
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| StasD Monitoring |
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| Ready-to-install Plugin Integrations for Monitoring Entire App Stack |
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| Custom Monitoring with Custom Plugin Scripts |
(Python and Shell for Linux; Batch, DLL, VB, PowerShell for Windows) |
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| Integration with DevOps Tools (Chef, Puppet, Github) |
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| FreeBSD Monitoring |
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| Virtualization Monitoring |
| VMware Monitoring |
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| Nutanix Monitoring |
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| Hyper-V Monitoring |
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| Network Monitoring |
| Network Uptime Monitoring using SNMP |
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| Device Templates and Support for 10000+ Devices |
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| SNMP Trap Processing |
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| Network Topology Maps |
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| VoIP Monitoring |
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| Network Discovery via SNMP and ICMP |
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| SNMP v1-3 Support |
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| Support for Devices like Routers, Switches, Firewalls, and Printers |
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| Device Templates and Support for 11,000+ Devices |
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| Custom SNMP Monitoring |
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| SNMP Traps for Instant Alerts |
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| Automatic Layer 2/Layer 3 Network and Topology Maps |
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| Infrastructure Details |
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| Network Traffic Monitoring (NetFlow) |
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| Bandwidth Monitoring |
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| Network Configuration Management |
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| Interfaces Monitoring for Traffic and Errors Discards |
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| Cisco Meraki Monitoring |
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| VPN Monitoring |
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| Third-Party Integration for Workflow |
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| VoIP Monitoring |
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| WAN RTT Monitoring |
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| Multi-cloud Monitoring |
| Amazon Web Services (AWS) Monitoring |
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| Azure Monitoring |
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| Google Cloud Platform (GCP) Monitoring |
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| Cloud Cost Management |
(Using ManageEngine CloudSpend) |
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| Log Management |
| Collect and Index Logs |
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| Syslog Monitoring |
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| Event log Monitoring |
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| Query-based Searching |
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| Pre-defined Dashboards |
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| Cluster Messages Based on Pattern Similarity |
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| Saved Searches |
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| Query-based Alerts |
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| Derived Field Support |
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| Default Logtype Discovery |
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| AWS Logs |
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| Azure Logs |
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| GCP Logs |
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| Digital Experience Monitoring |
| Website Performance Monitoring |
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| Monitoring Using Mobile Networks |
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| Synthetic Transaction Monitoring |
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| Website Performance Monitoring from Global Perspective |
(From 130+ locations) |
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| Web Page Speed (Browser) |
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| Internet Services Uptime Monitoring (DNS Server, FTP Server, SMTP Server, POP Server, IMAP Server, Ping, Port (Custom Protocol)) |
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| Mail Delivery Monitoring |
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| SSL Certificate Monitoring |
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| REST API Monitoring |
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| SOAP Web Service Monitoring |
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| Web Transaction Behind the Firewall (From inside your own data center) |
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| Website Defacement Monitoring |
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| SSL Certificate Monitoring |
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| Real User Monitoring |
| Real-time Global Application Performance |
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| Monitor and Manage JavaScript Errors |
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| Real-time Website Performance stats by ISPs, Devices, and Browsers |
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| Monitor Ajax Requests |
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| Web Vitals |
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| User Segmentation |
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| Ajax Calls |
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| JavaScript Error Tracking |
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| Platform Features |
| Support for Monitor Grouping and Management |
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| Free Tools |
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| Status Pages to show service status to customers |
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| Maintenance Period |
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| Resource Organization using Tags |
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| Setting Monitor Dependencies |
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| Threshold-based Alerting |
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| Configuration rules for automatic association of properties |
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| E-mail Reports |
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| Out-of-the-box Reports |
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| Log Reports |
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| SLA Management and Reporting |
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| IT Automation |
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| Multi-User Login |
Unlimited |
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| Dashboards |
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| Anomaly Detection |
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| Terraform Support |
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| On-call Schedule |
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| Directory Integration |
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| Business Units |
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| Managed Service Providers (MSP) |
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| Alerts |
| Voice Call, SMS, E-mail, and Mobile app |
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| Alarm Management |
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| Integration with PagerDuty/Zapier |
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| Third Party Integrations |
| Amazon EventBridge |
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| Moogsoft |
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| Jira |
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| ConnectWise Manage |
|
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| Slack |
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| Microsoft Teams |
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| ServiceNow |
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| Webhooks |
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| OpsGenie |
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| Secure Login Features |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| Okta login support |
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| Active Directory integration |
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| Ability to restrict IP addresses |
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| Password Policy |
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| AI-powered Monitoring |
| Anomaly Detection |
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| Forecasting |
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| Support Options |
| Phone |
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Only for Enterprise customers |
| Chat |
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From Pro plan onwards |
| E-mail |
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From Pro plan onwards |
| Knowledge Base |
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| Video Tutorials |
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| Pricing |
| Licensing Model |
Based on number of Monitors (servers/instances) |
Based on Usage (New Relic One pricing model)
Based on Compute Units (Original pricing model) |
| User based pricing |
Costs the same irrespective of the number of users |
$50 USD/ user |
| Forever Free Pack |
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| Role-based feature restrictions |
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| No Credit Card required |
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| Subscription-based |
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| Support Channels |
Email support for all paid packs
Chat, Email, and Phone Support from the Pro pack |
Only Community forum support for the Standard pack
In-app chat and email support from the Pro pack |
| Price (For users migrating from New Relic) |
Send us a screenshot of your last invoice and we will give you a 10% discount over what you pay New Relic |
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