Delivering top-notch online experiences is vital for business success. From e-commerce platforms to enterprise applications, organizations rely heavily on digital channels to engage customers and meet strategic goals. Yet, ensuring optimal digital experiences is complex due to modern digital ecosystems' intricacies. This is made more complex by the technical nature of many monitoring solutions.
A standout solution is Site24x7's easy-to-use digital experience monitoring tool. With the combined capabilities of synthetic monitoring, real-user monitoring, a digital experience monitoring tool, and AI-powered observability, users can obtain in-depth and data-rich insights that help them ensure a better digital experience.
Experience it all: Step into users' shoes to evaluate critical workflows from various devices and locations
Using Site24x7's browser-based synthetic monitoring tool, customers can assess and measure the performance of critical workflows from the login step to the logout stage in pre-deployment as well as post-deployment phases. The transactions with two-factor authentication can also be monitored by providing the credentials. With the simple, no-code recorder from Site24x7, customers can record the transactions and play them back later to analyze various aspects like page load time, response time, CDN-related issues, time taken by each of the elements to load, step-level response time, and much more.
Synthetic tests can be preformed from both IPv4/IPv6 locations as well as from the On-Premise Pollers installed within your network. Tests can be performed from your preferred browsers (Chrome, Firefox, Edge), device resolutions, and locations to view how the application performs in all of these scenarios. This helps detect issues in different browsers during traffic variations from different global locations before they actually affect your end users.
With detailed dashboards, resource-level charts that depict performance-related metrics, screenshots of each step, and console errors, organizations can gain deeper insights on performance and use these data for quick issue resolution. You can use capabilities like Rest API monitoring to track the performance of various microservice APIs used on your platforms.
In spite of all this, a paramount step to be taken is to ensure that your customer's trust is retained and that your brand's reputation isn't tarnished using all the website security monitoring solutions.
Real-time assessment: Access app performance metrics during user interactions
Even after taking all measures at the pre-deployment stage, in reality, a user's experience on your application could be impacted by various external factors like network latency, operational hiccups, slow-loading resources, and slow ISPs. This can also include browser-related or location-based issues. Site24x7’s real user monitoring tool helps you to visualize why your website is taking more time to load from a particular location, analyze if you’ve overlooked any issues with the response time, as well as track the actions and navigation paths of the user, and more.
Real user monitoring helps developers, IT admins, marketers, and DevOps teams dig deep into the performance of your site, measure the user experience offered by the page, obtain granular details related to the front-end performance, and obtain visibility into performance variations based on time, geography, and more. Organizations can monitor the performance of single page applications, or track the asynchronous calls in those applications, follow user journeys, and assess the reason why a user would’ve abandoned a page, find and resolve Javascript errors, or browser-related errors.
Bridge front-end and back-end monitoring: Enhance user experience and minimize downtime with comprehensive application performance monitoring
Gain deep insights into the back-end server performance with Site24x7's application performance monitoring tool. Detect variations in golden signals across application pages, APIs, external calls, SQL queries, and deployments in real-time. This comprehensive visibility allows for quick error debugging and ongoing optimization of application performance.
Teams benefit from a holistic view of the application, enabling monitoring of individual transactions across microservices and distributed architectures. This proactive approach leads to a reduction in mean time to detect (MTTD) and mean time to resolve (MTTR) issues. Additionally, teams can identify potential bottlenecks that might impact end-user experience, monitor the performance of critical transactions, and access key metrics such as errors, saturation, Apdex score, and data throughput at a glance.
Elevate the user experience: Obtain granular details with AIOps and observability
Use Site24x7's AIOps and observability capabilities to gain insights and detect patterns to solve recurring issues, use data from forecasting and machine learning to identify variations or anomalies in the app behavior. Utilizing this data helps you obtain positive business impacts such as optimized journeys and increased efficiency. Say, for instance, that you notice some variations in the metrics, like a spike in the response time during heavy traffic hours. This can be analysed to understand the reasons for the spike and can in turn help in fixing the issue.
Visibility: Visualize and analyze data with organized, sleek dashboards, on-time notifications, and exhaustive reports
Site24x7 enables you to build custom dashboards, with key data, set automated notifications, choose how you're alerted, download reports, and deep-dive for insights to fix issues.
You can efficiently create your incident remediation plans leveraging the data obtained by Site24x7. Using various third-party integrations with Site24x7, you can collaborate with your team seamlessly, take your analysis game to the next level, and accomplish much more. You can perform regular scans done for your domain to build a secure environment with our cyber risk assessment tool, digital risk analyzer.
Start your digital experience monitoring journey with Site24x7 to get to know the digital experience you offer, gain valuable details, prepare your plan, and deliver a seamless user experience.