Hi Team,
We have been receiving alerts from Site24x7 indicating connection resets with the message, “Connection reset. Connection established is closed by the target server,” for some of our monitored APIs. However, upon investigating, we found that these APIs were functioning correctly during the reported downtime.
Could you please help us understand why these false alerts might be occurring? Additionally, we are happy to provide logs or any other relevant information if needed to assist in troubleshooting this issue.
Thank you for your assistance!
Hi Ayush,
Thank you for contacting Site24x7. Since you found that those API's were functioning properly during the downtime and in order to debug the connection reset failure, we would require logs and monitor information.
May I ask you to kindly contact our support, support@site24x7.com with these details so that they can help you in drilling down this information.
Regards,
Jenzo
Site24x7